
Sentient Jet’s journey from email exchanges to Workvivo
How an aviation SMB engaged 100% of its shift workers like never before

99%
Adoption among staff
86%
Of employees logging on every month
100%
Of shift workers engaged
Before partnering with Workvivo, Sentient Jet had no platform in place for internal employee communications.
What it did have was a very basic intranet, which the company describes as a “landing site for HR policies and employee requests, but not leveraged in any way as a communication portal”.
Sentient Jet, which is headquartered in Massachusetts, has been a pioneer in private aviation for nearly 25 years.
The company’s Senior Vice President of Owner Services, Alan Walsh, says there were communication silos across teams. “Not only that, but it also drove friction as the teams had no visibility into other business operations and initiatives,” he explains. “Outside of monthly and quarterly company meetings, we did not have a regular communication vehicle outside of email.”
People
< 200
Industry
Aviation and Aerospace Component Manufacturing
Location
US
Category
SMB

Workvivo has had a big impact on our company culture and morale. Having scaled the company in the past two years, we have a growing percentage of our workforce that is disparate. Having Workvivo allows us to interact daily without missing a beat
Alan Walsh
Senior Vice President of Owner Services
Feature spotlight
Before Workvivo, recognition at Sentient Jet came in the form of formal commendations that were sent to HR and then posted physically to the employee’s home.
Alan and his team wanted to continue recognizing staff but in a way that was scalable, impactful, and community-driven. By shifting its recognition program to Workvivo, colleagues across the business can chime in and add their own kudos, building recognition into Sentient Jet’s very culture.
Now, Sentient Jet employees have an accessible, central place to give each other shoutouts. Building this sense of recognition and appreciation has helped elevate the company’s employee experience offering, with Alan describing it as a “very positive cultural direction”.
Feature spotlight
Before Workvivo, recognition at Sentient Jet came in the form of formal commendations that were sent to HR and then posted physically to the employee’s home.
Alan and his team wanted to continue recognizing staff but in a way that was scalable, impactful, and community-driven. By shifting its recognition program to Workvivo, colleagues across the business can chime in and add their own kudos, building recognition into Sentient Jet’s very culture.
Now, Sentient Jet employees have an accessible, central place to give each other shoutouts. Building this sense of recognition and appreciation has helped elevate the company’s employee experience offering, with Alan describing it as a “very positive cultural direction”.


