Assembling Top-of-the-Line Internal Comms at Nordell
How a “slick, transparent comms tool” helped one UK manufacturer engage every one of its night shift employees and scale its operations.
93%
Percentage of Nordell employees registered on Workvivo
83%
Percentage of Nordell employees that login to Workvivo every month
100%
Percentage of all-staff emails and postage eliminated
Plastics manufacturing and design refinement company
Nordell is a plastics manufacturing and design refinement company who provides injection moulding, assembly and other complimentary services. They employ almost 200 people, 30 of which are office-based with the remainder in manufacturing.
Daniel Grover, the company’s Head of Commercial, has a clear memory of what Nordell was like before Workvivo. Internal communications – one of the most critical aspects of staff satisfaction and retention in any industry – was non-existent. Employees had no specific intranet to visit for information and updates, and the tools they were using in an effort to turn things around were proving ineffective in terms of engagement and user-friendliness.
So, what did Daniel and his colleagues want to change? The main goal was to transform Nordell’s internal comms and, in turn, to drive transparency, a great company culture, and better real-time information.
The company also wanted to:
- Ensure its ethos and strong business values were maintained through its comms strategy
- Build two-way communication channels between employees and leadership
- Give individual workers a platform to tell their stories and show and tell the wider company about their achievements.
Like many others, Nordell wanted a one-stop shop for employee communication and leadership messaging.
That’s why it chose Workvivo.
People
200
Industry
Manufacturing
Location
UK
Category
SMB
I have always felt that Workvivo is different to many of the supply relationships we have. It feels like we are an individual and working with friends.
Daniel Grover
Head of Commercial at Nordell
To date, 93% of employees at Nordell have registered on Workvivo. 67% return every week and 83% log on every month to get updates, post shout-outs, and read news articles about the company and their colleagues.
For team members who don’t have access to a smartphone or a laptop, the company has set up computers on site so that everyone can log in to Workvivo whenever they want. Such measures have helped Nordell’s employee retention rate, which currently stands at over 85%, and has made communicating across multiple sites, divisions, and shifts easier.
This info is accessible for the leadership team via monthly surveys, allowing them to monitor staff morale and address areas of dissatisfaction.
93%
Percentage of Nordell employees registered on Workvivo
83%
Percentage of Nordell employees that log on every month
85%
Employee retention rate
72%
Of staff are comfortable with voicing their views to their manager
Nordell’s Favorite Workvivo Features
Nordell employees make great use of the Badges feature, assigning them for such achievements as Mental Health Ally and Health & Safety Champion
Nordell’s Favorite Workvivo Features
Nordell employees make great use of the Badges feature, assigning them for such achievements as Mental Health Ally and Health & Safety Champion
